Identification Requirements:
We only accept passports or an original or certified birth certificate (must have either a raised type dry seal or a colored ink wet seal) which must be accompanied with a state issued photo identification. Since birth certificates vary from the state issuing them, they may look different but they must be the original or a certified document (no photo copies!). Social security cards, voter registration cards, or any similar type of identification will not be accepted. Passengers without the above mentioned 2 documents will not be permitted to board the flight. We apologize for the inconvenience, but it is necessary to take these security measures.

Baggage:
Each passenger is limited to 40 pounds of baggage. There will be an additional charge of $0.75 per pound to those who exceed the weight limit. Excess baggage is also subject to the availability of the flight. The size of your luggage is also very important. We suggest that you pack your items in the soft style carry-on type bags or duffle bags. We also suggest coolers be limited to the 50 quart size. Our airplanes are not only limited to the weight they carry, but also have limited cargo space. The size of your luggage is important because each aircraft has a limited amount of cargo capability. We apologize for any inconvenience this may cause you, but it will make for a shorter loading period and eliminate the possibility of your baggage being put on a different flight, which could cause you a delay once you reach your destination.

Fishing and Diving Gear:
These items are permitted and will be included with your baggage weight. Fishing poles need to be 7 feet or less and we request that you break them down if possible.

Surfboards:
Passengers may take surfboards at an additional charge of $50.00 each way, space permitting.

Hazardous Materials:
Passengers wishing to transport potentially hazardous materials (motor oil, paint, etc.) must have them approved by the main office before departure. It is recommended that you contact the office several days in advance for approval of your items. Diving tanks must be un-pressurized, and all hazardous materials are subject to inspection by your captain. For a list of hazardous materials that are not allowed, please visit the Department of Transportation's Hazardous Materials page.

Cancellation Policy:
Passengers may make changes to or cancel their reservation at any time after booking up to 2 days prior to the departure date for a fee of $50.00 per person. Passengers wishing to make changes to or cancel their reservation within 2 days prior to the departure date will be charged a fee of $75.00 per person. Customers who have booked a private charter may make changes or cancellations up to 2 days before the flight for a 10% fee of the quoted rate. Changes or cancellations for private charters made within 2 days of the flight will result in a 20% fee of the quoted rate.

No Shows will result in the passenger losing 100% of the air-fare.

Bahamas Import Requirements:
An Import Permit is required from the Ministry of Agriculture, Trade and Industry (Nassau) for all animals being brought into the Commonwealth of the Bahamas. Applications for such permits (along with a $10 processing fee) must be made in writing to the Director of Agriculture, Ministry of Agriculture, Trade and Industry, P.O. Box N-3028, Nassau, The Bahamas. Please call our office for any questions.

For the U.S.A. and Canada, the following are the main provisions of the Import Permit as it applies to dogs and cats:

(1) Dogs and cats over the age of 4 months must be accompanied by a Rabies Vaccination Certificate not less than 21 days old and not more than 9 months old issued by a Licensed Veterinarian. They must also be accompanied by a Veterinary Health Certificate issued by a licensed Veterinarian within 24 hours of embarkment.
(2) If under the age 4 months, the dog or cat must be accompanied by a Veterinary Health Certificate, in duplicate, issued by a Licensed Veterinarian. The dog or cat, along with 1 copy of the Veterinary Health Certificate, must be presented within 24 hours of arrival in the Commonwealth of The Bahamas to a Licensed Veterinarian for examination. The duplicate copy of the certificate will be left with the Customs Officer on arrival. The permit is valid for 90 days from the date of issue. Please contact us for more information on this matter. This policy and procedure is confusing for first time travelers who wish to bring their pet.

Regulations for all other types of animals and relating to countries not mentioned above may be obtained from the Director of Agriculture. Applications need to state the kind of animal, breed, sex, age, and country of embarkment. Customs Duty for permanent entry of all animals from outside the Commonwealth of the Bahamas (dogs, cats, cattle, and horses) are $10.00 plus 0.5% of the value of the animal. Yearly fees for dog licenses in New Providence, Grand Bahama, and the other Family Islands are as follows: male or spayed female: $1.43, female $4.29.

Animals not meeting these requirements will not be allowed to enter the Commonwealth of the Bahamas. Air-Fare for Animals: The following rates are one way fares that applies to dogs only. There is no charge for cats.

up to 10 pounds: none
11-30 pounds: $50.00
31-49 pounds: $80.00
50 pounds and over: $125.00

All dogs traveling on the Albury's Ferry from Marsh Harbour to Hope Town must be in a kennel.

Importation of Goods into the United States: It is the responsibility of the traveler to ensure they are not bringing back anything illegal. You may check with the office for a copy of the US Customs Manual, or visit their website through the link on the right. Thank you.

Departing the Bahamas:
All passengers must pay a $15.00 departure tax before debarkment. This tax must also be accompanied by your pink Bahamas Immigration Card that you were given before you boarded the aircraft. This is a good time to change in all foreign monies before coming home to the United States. This tax is not included in your airfare. You will also receive a blue U.S. Customs Card that must be completed before arriving in the United States.